The Memory at On On Hotel

We accidentally found this hotel in a guide to interesting places in the Old Town and decided to stay here just for fun. It turned out to be the best decision! The location is perfect—every direction is beautiful, and we never had to take extra steps just to reach the hotel. Everything is walkable and enjoyable. The hotel is old, but it doesn’t have that musty “grandmother’s dresser” smell. The water pressure in the shower is fantastic, and the bed is incredibly comfortable. The reception staff, Naithon and Papa, are absolute sweethearts! They told us so much about the city and gave detailed, interesting answers to all our questions about Thai life. Seriously, they deserve a bonus—they truly care about this place, and they are the soul of this place. Plus, their English is excellent! We stayed for two days to fully explore the Old Town. Despite being surrounded by popular streets, it was very quiet inside. The inner courtyard is peaceful and serene.

My wife and I have been lucky enough to have multiple stays at The Memory at On-On, and it's always a wonderful experience. The hotel is beautiful and charming, and located in the absolutely gorgeous Old Town. While everyone raves about the beaches of Phuket, Old Town is so, so worth a visit. While there isn't a full restaurant in the hotel, there are so many excellent places to eat within walking distance, and the fabulous Sunday night market is right outside the door. The cafe in the hotel serves drinks and small, delicious snacks, and is a wonderful place for people-watching. The beds are enormous and incredibly comfortable, the staff are friendly and helpful, and the historic building itself is just glorious. I can't recommend it more!

We had a fantastic stay at The Memory at On On Hotel in Phuket Town. While the room was on the smaller side, it was spotlessly clean, well-maintained, and perfectly comfortable. The air conditioning worked extremely well — a true lifesaver in the Thai heat! The shower was especially nice with both a rainfall and handheld option, and the towels provided were large, soft, and cozy. Housekeeping was consistent and thoughtful, tidying the room daily and offering the option to reuse towels as part of their eco-friendly approach. We really appreciated that! They also provide beach towels with a refundable 200 baht deposit — super convenient for day trips to the coast. One of the unexpected highlights was the laundry service — just 80 baht per kilo and everything came back smelling amazing. It was fast, easy, and really helped us travel light. We didn’t get a chance to try Café Mem, so I can’t comment on the food, but the surrounding area is bursting with options and the location is super walkable. It’s lively at night with nearby karaoke bars and events, so you might hear some noise from the street, but we weren’t bothered by it at all — it added to the vibrant feel of the town. If you’re visiting Phuket and want to explore the cultural side, this is a wonderful place to stay. It’s perfect for walking around Old Town, and if you want to hit the beach or go on water adventures, it’s an easy day trip. Highly recommend and would absolutely stay again!

1. location is perfect and the hotel is just beautiful! I was very impressed with the decor and feeling of the place. Looked like the nicest in the area. 2. very close to shops and restaurants 3. easy to get a grab 4. Staff were absolutely lovely 5. Complementary mini bar and snacks was so lovely!!!

I had a wonderful stay! The location was perfect, close to everything but still peaceful. The decoration throughout the place was unique and charming, with lots of thoughtful touches. What truly stood out, though, was the staff. Annie, Jenny, and Alan were so friendly and attentive, they really made the experience feel personal. I’d definitely come back!